Privacy Policy
This Privacy Policy outlines how CricRise Academy collects, uses, maintains, and discloses information collected from users of our online platform and services. This policy applies to the site and all products and services offered by CricRise Academy.
Information Collection
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, payment information. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
Usage of Information
CricRise Academy collects and uses users' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To improve our site: We may use feedback you provide to improve our products and services.
- To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other site feature: To send users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
Legal Basis for Processing
We process personal data based on several legal grounds, including:
- The necessity of processing for the performance of a contract with you or to take steps at your request prior to entering into a contract.
- Your consent, which you may withdraw at any time.
- Compliance with a legal obligation.
- Our legitimate interests, provided these are not overridden by your interests and fundamental rights.
Data Sharing and Disclosure
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property or personal safety of CricRise Academy, its users, or the public.
Data Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
User Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These include the right to access, rectify, or erase your personal data, the right to restrict or object to processing, the right to data portability, and the right to withdraw consent. To exercise these rights or if you have questions about this policy, you may contact us using the physical address provided below.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies being sent. If you do so, note that some parts of the site may not function properly.
Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. Our services are generally directed towards individuals involved in sports training, including minors, but data collection from children is handled with appropriate safeguards and parental consent where required by law.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.
Changes to this Privacy Policy
CricRise Academy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
CricRise Academy
15 Sai Krupa Building, Ground Floor,
Mumbai, Maharashtra, 400064,
India
Last updated: 2023-10-27